How to Check Your Message Inbox on Facebook: Mobile, Desktop (2024)

Find your private or support inbox on Facebook

Co-authored byRain Kengly

Last Updated: June 8, 2024Fact Checked

  • Using Mobile
  • |
  • Using a Computer
  • |
  • Video
  • |

Are you having trouble finding your Facebook messages? All messages sent through Facebook messenger can be seen by clicking the Messenger icon—a chat bubble with a lightning bolt inside. You can also find your Support Inbox if needed. Here’s how to check your message inbox on Facebook using your iPhone, iPad, Android, or computer.

Quick Steps

  1. Open the Facebook app on your phone or tablet, or log in to Facebook on a computer.
  2. Click or tap the chat bubble with a lightning bolt.
  3. Select a chat to view it.

Method 1

Method 1 of 2:

Using Mobile

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  1. 1

    Open the Facebook app. This looks like a white f with a blue background.

    • You can also use the separate Messenger app to check your Facebook messages. Just make sure you're logged into the same account.[1]
  2. 2

    Tap the Messenger icon. This looks like a speech bubble with a lightning bolt. You can find it in the top-right corner of the app.

    • The Chats screen will open.

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  3. 3

    Tap a chat to view it. When you have an unread message, it will have a red circle next to it.

    • You can respond with text, images, emojis, and voice messages.
    • If you need to find your Support Inbox to find a message sent to or from Facebook Support, tap . Scroll down and tap Help & support. Then, tap Support Inbox.
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Method 2

Method 2 of 2:

Using a Computer

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  1. 1

  2. 2

    Click the Messenger icon. This looks like a speech bubble with a lightning bolt, and you'll see it up in the upper-right corner of the page.

    • This opens the "Chats" panel, which displays your recent messages.
  3. 3

    Click See all in Messenger. This link is at the bottom of the Chats panel.

    • Your Messenger inbox will open.
  4. 4

    Review your inbox. You can scroll through conversations in the column on the left side of the page. Recent conversations are at the top of the column, while older conversations are toward the bottom.

    • If you need to find your Support Inbox to find a message sent to or from Facebook Support, click your profile and select Help & Support. Then, click Support Inbox.
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Community Q&A

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  • Question

    How do I message people on Facebook?

    How to Check Your Message Inbox on Facebook: Mobile, Desktop (10)

    Community Answer

    Click the message icon or click on a person's same to get an option to send a message.

    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission.Support wikiHow

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    Not Helpful 10Helpful 12

  • Question

    How can I check my messages if I can't install the messenger app?

    How to Check Your Message Inbox on Facebook: Mobile, Desktop (11)

    Community Answer

    You could also use Facebook and Messenger in any browser.

    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission.Support wikiHow

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    Not Helpful 7Helpful 22

  • Question

    I am using a laptop PC and gmail, and I don't own an iPhone. I opened a Facebook account, how do I comment?

    How to Check Your Message Inbox on Facebook: Mobile, Desktop (12)

    Community Answer

    You'll have to click on the message symbol in the right corner of the blue bar at the top. The message symbol is the one left of the earth symbol.

    Thanks! We're glad this was helpful.
    Thank you for your feedback.
    If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission.Support wikiHow

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    Not Helpful 4Helpful 11

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      About This Article

      How to Check Your Message Inbox on Facebook: Mobile, Desktop (27)

      Co-authored by:

      Rain Kengly

      wikiHow Technology Writer

      This article was co-authored by wikiHow staff writer, Rain Kengly. Rain Kengly is a wikiHow Technology Writer. As a storytelling enthusiast with a penchant for technology, they hope to create long-lasting connections with readers from all around the globe. Rain graduated from San Francisco State University with a BA in Cinema. This article has been viewed 625,298 times.

      How helpful is this?

      Co-authors: 19

      Updated: June 8, 2024

      Views:625,298

      Categories: Facebook Basics

      Article SummaryX

      1. Open Facebook Messenger.
      2. Tap Home.
      3. Review your inbox.

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